FedEx Tracking

Track a FedEx package on this page

Enter the FedEx tracking number supplied on the shipping label, receipt, or merchant shipping confirmation.

This page accepts one general tracking number at a time. It does not provide dedicated input modes for:

• a shipper reference;
• a Transportation Control Number;
• a FedEx door tag;
• multiple tracking numbers;
• a retailer order number;
• a FedEx Freight PRO or freight identifier;
• a Delivery Manager account.

FedEx’s official tracking tools support additional identifier and account workflows. Use FedEx directly when the number is a reference, TCN, door tag, batch list, or freight identifier.

A merchant order number is not automatically a FedEx tracking number. If the number produces no usable result, verify the number and carrier before concluding that the package is missing.

Treat the identifier as shipment data. Do not publish a full tracking number, door tag, reference, barcode, shipping label, address, signature, or delivery photo in a public post.

What a FedEx tracking result confirms

FedEx Tracking is an event record. The strongest visible event controls what can safely be concluded.

A missing event leaves uncertainty in both directions.

Use the strongest event actually recorded. Do not fill a gap with certainty.

FedEx Tracking is not universal live GPS

A FedEx timeline can contain:

• electronic shipment data;
• collection or drop-off;
• facility processing;
• transportation;
• estimated delivery;
• route preparation;
• delivery attempts;
• pickup;
• delivery.

The package can move between visible events. Recording, data transmission, provider ingestion, and public display are separate steps.

FedEx states that more than 24 hours can sometimes pass without a new scan, particularly during longer transit. That supports the conclusion that a scan gap does not automatically prove loss. It does not create a universal rule that every longer gap is normal or that every user should simply wait a fixed period.

When a valid record has stopped changing, use Tracking Not Updating and begin with the last meaningful event.

Which FedEx service is involved?

The broad FedEx name covers different parcel-service contexts. The service matters when it changes tracking, delivery tools, proof, or responsibility.

FedEx Express

FedEx Express covers expedited and time-sensitive parcel services. Tracking can include possession, transportation, delivery estimates, international clearance, attempts, and eligible proof.

Service commitments and guarantees can depend on the exact product, date, route, and exception. This page does not convert an estimate into a guarantee.

FedEx Ground

FedEx Ground primarily serves delivery to commercial and business addresses.

FedEx Home Delivery

FedEx Home Delivery is the residential delivery service within the Ground network. Residential shipments are more likely to intersect with Delivery Manager, delivery instructions, picture proof, and hold or redirect options, but no feature is universal.

FedEx Ground Economy — formerly SmartPost

Ground Economy is the current name for the service formerly known as SmartPost.

It is a distinct economy residential service. USPS can participate in certain delivery or return flows, and some reporting can contain both FedEx and USPS identifiers. The exact shipment record controls.

Do not assume:

• USPS performs final delivery for every Ground Economy package;
• every shipment exposes two public tracking numbers;
• every standard FedEx delivery option is available;
• a postal handoff occurred merely because the service is Ground Economy.

When the record actually shows a postal handoff, use Handed to Local Carrier to distinguish assignment, physical transfer, postal receipt, and later updates.

International FedEx parcel services

International tracking can include export, transportation, customs, import processing, and delivery events. Customs is a separate authority layer, and a clearance event does not guarantee immediate onward movement.

FedEx Freight is separate

FedEx completed the spin-off of FedEx Freight on June 1, 2026. FedEx Freight is now an independent LTL company with its own tracking route.

Do not enter a Freight PRO or LTL shipment number in this parcel page expecting a dedicated freight workflow. Use the official FedEx Freight tracker.

Read the exact FedEx event

A broad provider label can hide the reason, evidence strength, or responsible actor. Prefer the complete FedEx event when it is available.

Label created

This records shipment information. It does not show that FedEx physically received the package.

FedEx may not assign a delivery date until it has the shipment. Use the Label Created guide for the full sender-versus-carrier decision.

At a drop-off point, picked up, or We have your package

These are stronger FedEx possession events.

A later facility event can also provide downstream possession evidence even if an expected earlier pickup scan is absent.

On the way

This is a broad movement or processing stage, not a precise live location.

Use the In Transit guide for repeated parent statuses, event timing, and movement evidence.

Delivery exception

FedEx describes a delivery exception as a temporary event that can affect the planned delivery. It is not automatic proof that the package is lost or will necessarily arrive late.

Read the exact reason and use the Delivery Exception guide.

Delivery now pending

This means FedEx changed or removed the current delivery estimate because of a delay. It is not a final loss determination.

Out for delivery

This records local route preparation. It is not an unconditional promise that delivery will complete that day.

Use Out for Delivery or, when the route event did not lead to delivery, Out for Delivery but Not Delivered.

We tried to deliver

This is a carrier-recorded unsuccessful delivery outcome.

It does not independently prove that the driver:

• reached the exact door;
• rang or knocked;
• called;
• waited for a specific period;
• found nobody home.

The exact event, door tag, picture evidence, access condition, and official next instruction matter. Do not assume every attempt automatically receives another attempt or that FedEx will always make exactly three attempts.

Ready for pickup

This is stronger readiness evidence than:

• a redirect request;
• a named retail location;
• transfer to a location;
• a door tag mentioning pickup.

Wait for the ready-for-pickup event or notification before travelling to the location.

Delivered

Delivered is a carrier-recorded completed delivery outcome. It does not automatically prove that the named recipient personally received the package.

When the record says delivered but the package cannot be found, use Delivered but Not Received.

Returning to FedEx facility

This can mean the package returned to a local facility after a route or unsuccessful attempt. It is not the same as Returning to shipper, where the reverse-delivery branch has begun.

FedEx Delivery Manager is an eligibility-limited tool

FedEx Delivery Manager can offer eligible residential users:

• shipment alerts;
• estimated delivery windows;
• map view;
• delivery instructions;
• redirect or Hold at Location;
• vacation hold;
• virtual signature for eligible shipments;
• pickup QR codes;
• selected driver information.

Availability can depend on:

• country;
• address eligibility;
• identity verification;
• service;
• shipment stage;
• signature type;
• shipper restrictions;
• account status;
• location;
• payment.

Therefore:

A submitted request also does not prove that FedEx accepted or completed it. Confirm the updated record.

Map view and delivery windows

Some eligible shipments can show an estimated delivery window or a map in Delivery Manager. This is not universal live GPS for every package.

Delivery instructions, redirects, and holds

The shipper or service can restrict changes. A redirect can change timing, and a named location does not mean the package is already ready.

Virtual signature

Virtual or electronic release can be available for eligible indirect-signature shipments.

Do not expect online signature release for direct-signature or adult-signature shipments.

What FedEx photo and signature evidence proves

Additional evidence can strengthen a delivery record, but each evidence type has limits.

Picture proof of delivery

For eligible residential deliveries, a photo can show where FedEx recorded placement.

It does not independently prove:

• the address was correct;
• the named recipient retrieved the package;
• the package remained there;
• the contents were intact;
• what happened after the photo.

Picture proof of delivery attempt

For eligible unsuccessful attempts, a photo can document a location, obstacle, or delivery condition.

It does not independently prove:

• ringing or knocking;
• a phone call;
• a specific wait time;
• recipient absence;
• driver misconduct or proper conduct.

Indirect signature

An indirect signature can come from someone at the address, a neighbor, a building manager, or an eligible electronic release. It does not prove that the named recipient signed.

Direct signature

A direct signature requires someone at the delivery address. It does not necessarily require the person named on the label.

Adult signature

Adult signature requires an eligible adult and identification. In the United States, FedEx describes the age threshold as 21. Other jurisdictions can use different rules.

Direct- and adult-signature shipments must not be presented as universally eligible for virtual signature.

Private proof and GPS data

Signature images, delivery photos, identity details, driver information, and GPS evidence can be restricted to authorized shipment parties or eligible tools.

Do not publish them. This page does not need a proof screenshot to explain the general decision.

Ground Economy and USPS tracking can diverge

A Ground Economy shipment can involve more than one operational system:

shipper
→ FedEx Ground Economy
→ possible USPS or postal step
→ final delivery or return

Possible outcomes include:

• FedEx remains the visible carrier throughout;
• USPS participates in a defined delivery step;
• a second postal number appears in an authorized report or shipment record;
• FedEx and USPS publish different events or update at different times.

The service name alone does not prove which branch applies.

If the shipment has a second USPS identifier, use the exact number and record rather than assuming that every FedEx event will be duplicated in USPS tracking.

International FedEx tracking and customs

International records can involve several actors:

sender
→ FedEx origin/export process
→ transportation
→ customs authority
→ FedEx destination process
→ delivery

FedEx can transport the package, broker or submit documents, request information, collect applicable charges, and publish carrier events.

Customs authorities control inspection, admissibility, classification, duties or taxes decisions, and release.

Therefore:

Use Package Stuck in Customs when the problem is an unresolved customs hold, document request, inspection, payment, or release.

For eligible U.S. imports, use the official FedEx Import Tool or another FedEx page opened independently. Do not use a payment link from an unexpected text or email to verify a customs charge.

Choose the right FedEx action

Tracking tells you what FedEx recorded. It does not make every action available.

Verify FedEx messages independently

An unexpected package message can contain a real carrier name, a plausible delivery problem, or even real shipment information and still be fraudulent.

Treat the message as suspicious when it asks you to:

• open a delivery or customs link;
• pay a small redelivery, address, duty, or storage fee;
• enter card details;
• provide identity or account information;
• change the address immediately;
• contact an unfamiliar number;
• download a file.

Use this verification sequence:

1. open FedEx.com or the official FedEx app independently;
2. enter the tracking number there;
3. compare the exact event;
4. use an official FedEx fraud, customs, or support route.

A real FedEx tracking record does not authenticate the sender, link, fee, or payment page.

Protect shipment and delivery evidence

Treat these as sensitive:

• full tracking number;
• door tag;
• reference or TCN;
• shipping label;
• barcode;
• pickup QR code;
• account number;
• address;
• signature;
• delivery photo;
• driver information;
• GPS coordinates.

A tracking number can expose limited shipment details. Keep evidence private and redact it before sharing.

This page does not need a tracking screenshot, signature image, delivery photo, address, or driver identity to explain the general next step.

Frequently asked questions

Can I track FedEx by reference, TCN, or door tag on this page?

This page accepts one general FedEx tracking number. FedEx’s official tools support additional identifier workflows, including references, TCNs, and door tags. Use FedEx directly for those identifiers.

Does Label created mean FedEx has the package?

No. It confirms shipment information exists. A recorded drop-off, pickup, We have your package, or later facility event is stronger evidence of FedEx possession.

Is FedEx Tracking live GPS?

No. It is a public event record. Some eligible Delivery Manager shipments can show a map or estimated window, but that is not universal continuous location tracking.

Why has FedEx tracking not updated for more than 24 hours?

FedEx states that scan gaps longer than 24 hours can occur, especially during longer transit. That does not prove loss, but it also does not establish normal movement. Use the last meaningful event and current estimate.

What is the difference between FedEx Ground and Home Delivery?

FedEx Ground primarily serves commercial addresses. FedEx Home Delivery is the residential service within the Ground network. Tracking can look similar, but delivery schedules and available residential tools can differ.

Is FedEx Ground Economy the same as SmartPost?

Ground Economy is the current name for the service formerly known as SmartPost. USPS can participate in certain service or return flows, but not every Ground Economy shipment follows one universal postal handoff.

Does a FedEx delivery photo prove I received the package?

No. It can document where FedEx recorded placement. It does not prove personal receipt by the named person, what happened later, or the condition of the contents.

Does direct signature mean the named recipient signed?

Not necessarily. Direct signature requires someone at the delivery address. Indirect signature can also come from a neighbor or building manager. Adult signature adds age and identification requirements.

Can I virtually sign for any FedEx package?

No. Eligibility varies. Direct-signature and adult-signature shipments must not be presented as universally eligible for online release.

Is a package ready when FedEx names a pickup location?

Not necessarily. Wait for the Ready for pickup event or notification. A redirect request, location assignment, or transfer is not the same as readiness.

Can I track FedEx Freight here?

This page covers supported FedEx parcel tracking. FedEx Freight became an independent LTL company on June 1, 2026 and has a separate official tracking system.

Can 11Tracking contact FedEx or change delivery?

No. 11Tracking can perform a supported lookup and explain the public record. USTracking can save supported shipments and monitor future public events. Neither service can redirect, hold, release, claim, clear customs, or recover the package.

Keep FedEx updates together in USTracking

After you have identified the strongest recorded event and the correct official action, USTracking can help you:

• save a supported FedEx shipment;
• organize the available public timeline;
• monitor future recorded events;
• receive notifications;
• read plain-language explanations.

USTracking cannot:

• locate or recover the physical package;
• create or correct a FedEx event;
• access Delivery Manager;
• retrieve a reference, TCN, or door tag;
• redirect or hold a shipment;
• generate pickup authorization;
• obtain private photo, GPS, or signature proof;
• contact FedEx, the seller, sender, customs authority, or driver;
• file a support ticket or claim;
• clear customs;
• authenticate a fee or message;
• guarantee an update or delivery.

Use USTracking as a monitoring and interpretation companion, not as a substitute for FedEx or the responsible shipment party.

Scope and limitations

• This page covers the public tracking record for supported FedEx parcel identifiers.
• The 11Tracking form accepts one general tracking number at a time. It does not provide dedicated reference, TCN, door-tag, batch, Delivery Manager, or FedEx Freight workflows.
• FedEx Tracking is an event record, not continuous GPS or a complete physical history.
• A recognized number or Label created event does not by itself prove FedEx possession.
• Absence of a public event does not independently prove possession, non-possession, normal movement, loss, theft, or misconduct.
• Scan frequency, estimates, delivery windows, map view, photo proof, GPS evidence, and Delivery Manager tools vary by shipment and eligibility.
• FedEx Express, Ground, Home Delivery, Ground Economy, international parcel, and Freight must not be treated as one identical service.
• Ground Economy is the current name for former SmartPost. USPS participation and second identifiers are shipment-specific, not universal.
• Picture proof, signature proof, and GPS evidence strengthen a record but do not prove every disputed fact.
• Indirect, direct, and adult signature are different evidence states.
• A location assignment, redirect, or transfer does not prove pickup readiness.
• Delivery attempts, additional attempts, hold periods, and return branches depend on the exact event and shipment.
• FedEx Freight is an independent LTL company as of June 1, 2026 and requires its own official tracking route.
• Customs authorities control admissibility and release. A customs event does not guarantee immediate onward movement or delivery.
• Support tickets, missing-package reports, and claims are separate workflows.
• A real shipment or tracking event does not authenticate an email, text, payment request, customs fee, or address-change link.
• Carrier products, tools, interfaces, status wording, eligibility, fees, deadlines, and service availability can change before the next scheduled review.
• 11Tracking is independent and is not FedEx, FedEx Freight, USPS, a seller, marketplace, customs authority, claims administrator, or legal adviser.

Last reviewed: July 22, 2026 Next scheduled review: September 20, 2026 Correction contact: contact form Evidence basis: Current official FedEx tracking, delivery-management, proof, service, customs, claims, fraud, and corporate materials, supported by the private page-specific research packet