What Does “Delivered” Mean in Package Tracking?

A Delivered status records that the responsible carrier or final-mile partner marked the shipment as delivered at a stated time, place, or receiving point. It does not by itself prove that the named recipient personally took possession, that the parcel reached the intended physical address, that it remained there, or that a photo, signature, recipient name, or GPS record exists. Read the exact official event: front door, mailbox, parcel locker, safe drop, neighbor, agent, reception, signed delivery, and pickup-point delivery describe different outcomes. A photo can support visible placement, and a signature can support that someone signed; neither alone proves every disputed fact. If the parcel is missing or the evidence conflicts with the property, address, signer, or recipient, use the Delivered but Not Received workflow.

Which Delivered event do you see?

The broad word Delivered can summarize several different completion modes.

Use the final-mile carrier’s exact event whenever a merchant, marketplace, or universal tracker shows only a normalized Delivered label.

Delivered is a recorded outcome—not automatic personal receipt

The central evidence boundary is:

Delivered
=
the responsible carrier or final-mile partner recorded
a completed delivery outcome

A completed delivery can be recorded as:

• placement at a location;
• placement in a receptacle;
• handoff to a person;
• handoff to a receiving organization;
• delivery to a pickup point.

These are different evidence states.

The delivery-evidence ladder

When the outcome is unclear, use the strongest evidence available.

normalized Delivered label
→ official final-mile delivery event
→ date and timestamp
→ stated place or receiving mode
→ photo, signer name, signature, or proof of delivery
→ later carrier investigation or correction

Normalized Delivered label

A merchant, marketplace, or multi-carrier platform can classify an underlying event as Delivered.

This confirms the platform received or inferred a delivery event.

It may hide:

• final-mile carrier;
• exact place;
• signature;
• receiving person;
• pickup-point wording.

Official final-mile event

The raw event from the carrier that performed destination delivery is stronger.

Examples include:

• Delivered at Front Door;
• Delivered in Mailbox;
• Delivered to Agent;
• Delivered as a Safe Drop;
• Delivered to UPS Access Point.

Timestamp and location detail

A date, time, or place adds context to the carrier’s record.

It does not automatically prove exact geolocation or the intended address.

Photo, signature, or signer name

These add evidence about placement or handoff.

They do not settle every question about:

• address;
• identity;
• authorization;
• later custody.

Proof of Delivery

A proof document can preserve a fuller carrier record.

It remains carrier evidence—not an automatic legal judgment.

Later correction or investigation

A later detailed carrier correction can change the interpretation of the earlier event.

Use the newest detailed official record.

Delivery to a place and delivery to a person are different

Unattended location

Examples:

• front door;
• porch;
• side door;
• garage;
• safe place;
• mailbox;
• parcel locker.

The event supports that the carrier recorded placement at the described location.

It does not prove:

• the named recipient saw it;
• the parcel remained there;
• the property was the intended address.

Person or receiving point

Examples:

• signed for;
• handed to agent;
• reception;
• concierge;
• mailroom;
• security desk;
• neighbor.

The event supports that the carrier recorded a person or receiving organization.

It does not automatically prove:

• the named recipient personally received it;
• the person was authorized;
• internal distribution was completed.

Pickup point

A parcel can be delivered to:

• Access Point;
• post office;
• Service Point;
• authorized retailer;
• locker.

That is not home delivery and does not prove the recipient collected it.

Front door, porch, or another exterior location

A front-door, porch, side-door, back-door, garage, or protected-location event records exterior placement.

For eligible non-signature deliveries, UPS describes protected locations such as:

• front porch;
• side door;
• back porch;
• garage area.

The exact available locations depend on carrier, service, country, sender restrictions, and driver judgment.

What the event can support

• the carrier recorded an exterior delivery;
• the recorded location type;
• the recorded completion time;
• a photograph, when available.

What it does not automatically prove

• the full street address;
• the correct unit;
• the package remained there;
• the intended recipient retrieved it;
• no one moved it later.

A front-door photograph can resemble a property without showing enough information to identify the address.

Delivered in or at a mailbox

A mailbox event means the postal operator or carrier recorded delivery in or at a mailbox or postal receptacle.

Possible locations include:

• residential mailbox;
• community mailbox;
• centralized mail receptacle;
• postal parcel compartment.

The event does not automatically prove that the named recipient personally removed the parcel.

If the item cannot be found, the recovery workflow should check:

• the correct mailbox;
• parcel compartment;
• key or access notice;
• household members;
• building or postal receiving areas.

The full recovery checklist belongs to Delivered but Not Received.

Delivered to a parcel locker

A parcel-locker event means the carrier recorded placement in a locker system.

The parent event does not necessarily identify:

• locker operator;
• compartment;
• key;
• pickup code;
• application;
• access deadline;
• authorized collector.

Possible locker systems include:

• postal community-mailbox compartment;
• apartment or building locker;
• commercial pickup locker;
• carrier Service Point locker.

Use the exact carrier or locker notice for access instructions.

Do not publish locker codes, pickup codes, or photographs containing them.

Delivered as a Safe Drop

Safe drop is carrier-specific.

Canada Post uses the explicit status Delivered as a safe drop. Its official guidance describes an eligible parcel being left in a safe area after direct delivery was attempted and the recipient was unavailable.

Canada Post’s safe-drop process can involve:

• an eligible non-signature parcel;
• a location protected from weather;
• a place not visible to passersby;
• Photo Confirmation;
• a notice describing the location when a photograph cannot be taken.

This exact meaning must not be applied automatically to UPS, FedEx, DHL, USPS, or another operator.

For another carrier, read the exact wording:

• safe place;
• release location;
• residential release;
• delivery instructions;
• protected area.

Safe-drop boundary

safe-drop event
=
carrier recorded eligible unattended placement

Delivered to Agent

Delivered to Agent means the carrier recorded handoff to a person or receiving organization acting for the address or recipient.

Possible operational agents include:

• household member;
• employee;
• reception;
• concierge;
• mailroom;
• security desk;
• leasing office;
• institutional receiving department.

The word agent does not have one universal carrier definition.

What it confirms

• a receiving person or organization was recorded;
• the carrier treated that handoff as the delivery outcome.

What it does not confirm

• the named recipient personally received the parcel;
• the agent’s authority;
• the signer’s relationship;
• internal distribution after the handoff.

At an office, university, hospital, hotel, managed apartment building, or government facility, the carrier’s delivery can precede internal distribution.

Delivered to reception, concierge, mailroom, or security

A centralized receiving point can be the carrier’s operational destination for:

• apartment building;
• workplace;
• school;
• hospital;
• hotel;
• institutional campus;
• managed residence.

The event can support that the receiving point accepted the parcel.

It does not prove:

• the named recipient was notified;
• the parcel reached the correct internal department;
• internal staff still have it;
• personal receipt occurred.

When a parcel is missing, check the complete internal receiving chain before assuming theft or carrier error.

Delivered to a neighbor

A carrier can record neighbor delivery under an eligible:

• delivery preference;
• service option;
• sender instruction;
• local delivery process.

The event can support that a neighbor handoff was recorded.

It does not automatically establish:

• which neighbor, unless identified;
• authorization;
• later handoff to the recipient;
• personal receipt.

Use a neutral inquiry if recovery is needed.

Do not publish or accuse a neighbor based only on the tracking event.

Signed For

A Signed For event means the carrier recorded a signature under the shipment’s service.

It does not automatically mean the named recipient signed.

Possible signers can include:

• recipient;
• household member;
• employee;
• building staff;
• receiving agent;
• mailroom or reception representative.

The exact signature service determines who can sign and whether identity verification applies.

Signature evidence can support

• a signature event occurred;
• a signer name may be recorded;
• a signature image may be available;
• the handoff was treated as complete.

Signature evidence does not automatically prove

• the intended recipient signed;
• the signer was authorized;
• the signer’s identity was independently verified;
• the parcel reached the intended person after an institutional handoff.

An unfamiliar signer name is evidence to compare with household members, reception, concierge, employer, mailroom, or the carrier record. It is not automatic proof of theft, forgery, or misdelivery.

What a delivery photo can support

A delivery photograph can support:

• visible package placement;
• apparent door, porch, locker, or exterior surface;
• number of parcels visible;
• apparent weather protection;
• whether the location resembles the intended property.

It can be useful evidence.

It is not a complete address, identity, or custody record.

A photo does not automatically prove

• full street address;
• correct apartment or unit;
• geolocation;
• recipient identity;
• who took the parcel later;
• how long it remained;
• package contents;
• personal receipt.

FedEx picture proof

FedEx provides picture proof for eligible residential deliveries and delivery attempts in supported U.S. and Canadian services.

Availability depends on shipment and service eligibility.

UPS delivery-location photo

UPS says a photo of the exact delivery location may be available.

The word may matters. A photograph is not universal.

Canada Post Photo Confirmation

Canada Post provides Photo Confirmation for eligible safe-drop deliveries.

The photo is accessed through the official tracking environment.

No photo

Possible reasons include:

• service not eligible;
• signature delivery;
• country or product limitation;
• carrier does not offer a photo;
• image unavailable under the current record.

Photo appears to show another place

Preserve the original image privately.

Do not publish:

• another home;
• address;
• unit;
• people;
• security features;
• driver;
• vehicle plate.

Use the Delivered but Not Received and official carrier review workflows.

The status page cannot determine misdelivery from an ambiguous, cropped, or low-detail image.

What a signature or signer name can prove

A signature record adds handoff evidence.

Depending on the carrier and service, proof can contain:

• signer name;
• signature image;
• delivery date;
• delivery time;
• location;
• shipment references.

USPS

USPS Proof of Delivery for compatible services can include:

• delivery information;
• recipient name;
• tracking number;
• signature image when available.

Canada Post

Canada Post’s Signature option records:

• signer name;
• signature.

DHL Express

DHL Express can provide Proof of Delivery:

• with signature;
• without signature.

DHL’s tracking systems can include a signature image when it was captured digitally.

FedEx

FedEx can provide signed Proof of Delivery for eligible shipments.

Important limit

A signature record is stronger evidence than a generic parent status.

It still does not automatically settle:

• intended recipient identity;
• signer authorization;
• correct address;
• internal mailroom distribution;
• legal liability.

What is Proof of Delivery?

Proof of Delivery, or POD, is a carrier record or document describing the reported delivery.

It can include:

• tracking number;
• date;
• time;
• delivery status;
• location;
• recipient or signer name;
• signature;
• photograph;
• shipment references.

POD is not one universal document.

POD without signature

A carrier can provide delivery proof without a captured signature.

Signed POD

A signed POD can add:

• signer name;
• signature image.

Availability varies

POD content and access depend on:

• carrier;
• carrier division;
• country;
• service;
• signature option;
• account access;
• retention;
• digital capture.

Evidence boundary

Proof of Delivery
=
carrier-preserved delivery record

Use How to Get Proof of Delivery, a Delivery Photo, or a Signature for:

• how to retrieve available proof;
• official tools;
• availability;
• retention;
• privacy;
• carrier-specific access.

Does Delivered prove the correct address?

No.

A parent Delivered status does not expose or verify the complete label address.

Several records can differ:

• merchant order address;
• carrier shipping label;
• final-mile event;
• photo;
• signer record;
• proof document;
• recipient’s intended address.

A carrier can record completion under the address in its operational shipment record.

The status alone cannot determine whether:

• sender entered the wrong address;
• recipient supplied incorrect information;
• carrier used another property;
• apartment or unit information was missing;
• the photo belongs to the intended location.

When address information is the primary issue, use the Wrong Address or Address Information Required workflow.

When the parcel cannot be found, use Delivered but Not Received.

Does Delivered prove the parcel remained there?

No.

The event records a completed outcome at a time.

It does not continuously monitor the parcel afterward.

After unattended delivery:

• household member can move it;
• building staff can relocate it;
• concierge can store it;
• mailroom can redistribute it;
• weather can affect it;
• another person can remove it.

The status alone cannot distinguish:

• household movement;
• internal building handling;
• carrier misdelivery;
• theft;
• another explanation.

Do not treat a missing parcel as automatic theft.

Delivered to a UPS Access Point

UPS explicitly distinguishes ordinary Delivered from Delivered to a UPS Access Point.

UPS says the latter means:

• the Access Point received the shipment;
• it is ready for pickup.

It does not mean:

• home delivery occurred;
• the recipient collected the parcel.

Delivered to UPS Access Point
=
UPS pickup location received the shipment

This exact readiness meaning belongs to the UPS status.

Do not apply it automatically to:

• generic carrier facility;
• FedEx location;
• DHL Service Point;
• post office;
• parcel retailer;
• locker;

unless that carrier’s exact status confirms readiness.

What Does “Available for Pickup” Mean? owns:

• identification;
• authorization;
• pickup code;
• holding period;
• collection requirements.

Which carrier’s Delivered event should you trust?

International and multi-carrier shipments can involve:

• origin carrier;
• consolidator;
• postal operator;
• destination courier;
• final-mile partner.

An origin carrier or merchant can import, translate, or normalize the final-mile delivery event.

Use this evidence priority:

final-mile carrier raw event
>
origin-carrier imported event
>
merchant or marketplace parent status
>
third-party normalized label

The final-mile carrier is usually the strongest operational source for:

• delivery place;
• time;
• photo;
• signer;
• pickup point;
• correction.

If the final-mile carrier is unknown, use the Find the Last-Mile Carrier and Local Tracking Number guide.

DHL Express and DHL eCommerce

DHL Express and DHL eCommerce are separate systems.

DHL eCommerce can rely on:

• local postal operator;
• destination courier;
• another delivery partner.

Do not apply DHL Express:

• Proof of Delivery availability;
• signature process;
• On Demand Delivery options;
• Service Point rules;

to every DHL eCommerce shipment.

The destination partner’s exact event controls.

Can a Delivered status be corrected?

Yes, a carrier can later publish:

• correction;
• replacement event;
• updated delivery detail;
• reversed classification;
• investigation result.

The newest detailed official record should control the interpretation.

later detailed official correction
>
earlier parent Delivered status

What should not be assumed

Do not assume that:

• every disputed Delivered event was a premature scan;
• carriers routinely mark parcels Delivered before delivery;
• every missing parcel arrives the next day;
• a later arrival proves driver misconduct;
• one carrier’s correction process applies to all carriers.

No universal waiting period

This page does not publish a global instruction to wait:

• 24 hours;
• one business day;
• two days.

Carrier-specific missing-delivery guidance varies.

The full decision and escalation workflow belongs to Delivered but Not Received.

Carrier-specific Delivered models

USPS

USPS says a Delivered event includes:

• date;
• time;
• delivery location.

USPS tracking can complete when an item is:

• delivered;
• picked up by the recipient;
• picked up by the recipient’s agent.

The exact event can identify:

• mailbox;
• parcel locker;
• front door;
• agent;
• another location.

USPS Proof of Delivery for eligible services can add recipient and signature information.

UPS

UPS describes Delivered as shipment delivery to the destination with a recorded timestamp.

For eligible no-signature shipments, UPS can record delivery at a protected location.

A delivery-location photo may be available.

UPS separately identifies Delivered to a UPS Access Point as pickup-location receipt and readiness.

FedEx

FedEx can provide Picture Proof of Delivery for eligible shipments in supported markets.

FedEx can also provide signed Proof of Delivery for eligible shipments.

Photo or signed proof is not universal.

When a Delivered parcel cannot be found, FedEx provides a missing-package reporting path. The full recovery sequence belongs to Delivered but Not Received.

DHL Express

DHL Express Proof of Delivery can be available:

• with signature;
• without signature.

A digitally captured signature can appear in electronic proof.

Eligible DHL Express delivery options can allow delivery to:

• safe place;
• neighbor;
• reception;
• security;
• Service Point;
• locker.

The exact country, service, and sender restrictions control.

DHL eCommerce

DHL eCommerce can pass final delivery to a destination postal or courier partner.

The final-mile partner’s exact event controls the delivery meaning.

In the cited DHL eCommerce model, the merchant remains the contract partner for a missing shipment.

Do not merge DHL Express and DHL eCommerce processes.

Canada Post

Canada Post explicitly defines Delivered as a safe drop.

Canada Post can provide Photo Confirmation for eligible safe-drop deliveries.

Canada Post’s Signature option records:

• signer name;
• signature.

The Canada Post status and proof model must remain scoped to Canada Post.

What Delivered confirms

An exact official event can support that:

• the responsible carrier or final-mile partner recorded completion;
• a date and time were recorded;
• a delivery place or receiving mode was recorded when stated;
• a person or agent was recorded when stated;
• a signature was captured when stated;
• a photo was captured when stated;
• a pickup point received the parcel when the exact event says so.

Evidence strength depends on:

• official source;
• final-mile carrier;
• raw event;
• proof attribute;
• later correction;
• carrier investigation.

What Delivered does not confirm

A generic Delivered event does not automatically establish:

Personal possession

• the intended recipient held the parcel;
• the intended recipient signed;
• the intended recipient saw the delivery.

Correct property

• the correct street address;
• the correct unit;
• the correct building;
• the correct locker.

Authorization

• an agent was authorized;
• a neighbor was authorized;
• the signer was authorized;
• reception was the intended receiving point.

Continued custody

• the parcel remained where it was left;
• nobody moved it;
• internal distribution did not occur.

Proof availability

• a photo exists;
• a signature exists;
• a signer name exists;
• GPS data exists;
• POD is downloadable.

Cause of a missing parcel

• theft;
• carrier error;
• misdelivery;
• seller error;
• recipient error.

Legal result

• legal delivery;
• contract completion;
• title transfer;
• risk transfer;
• claim approval;
• liability;
• compensation.

Permanent finality

• the event can never be corrected;
• no later carrier record will appear.

What additional delivery evidence may be available?

For many shipments, Delivered is the last public tracking event.

Possible later records include:

• delivery photo;
• signer detail;
• Proof of Delivery;
• recipient pickup at an Access Point;
• correction;
• missing-package report;
• carrier investigation;
• exceptional recovery or return event.

Use the appropriate next branch:

parcel found and event matches
→ no problem workflow normally required

parcel delivered to pickup point
→ Available for Pickup workflow

parcel missing
→ Delivered but Not Received

photo or signature needed
→ Proof of Delivery

address discrepancy
→ Wrong Address

parcel received damaged or incomplete
→ Damaged or Missing Contents

suspicious delivery message
→ Fake Delivery Message

Who controls the next action?

This table is operational routing.

It is not a legal determination of fault, liability, agency, or claim entitlement.

Verify delivery messages independently

A Delivered status can be used in fraudulent messages.

A message can claim:

• delivery failed;
• package must be retrieved;
• small redelivery fee;
• photograph or signature available through a link;
• identity confirmation required;
• urgent payment required.

A real delivery event does not authenticate a message.

Do not use the message’s:

• link;
• QR code;
• phone number;
• reply address;
• payment page;

to authenticate it.

Open independently:

• merchant account;
• official carrier application;
• official carrier website;
• official destination-partner tracker.

Use the Fake Delivery Message guide for full verification and exposure recovery.

Protect delivery evidence and personal data

Treat delivery evidence as sensitive.

Do not publish:

• full tracking number;
• address;
• recipient name;
• signer name;
• signature image;
• delivery photograph;
• phone;
• email;
• barcode;
• QR code;
• parcel-locker code;
• pickup code;
• GPS data;
• access code;
• surveillance footage;
• driver identity;
• vehicle plate;
• neighbor identity.

A delivery photograph can reveal:

• home exterior;
• door or unit;
• security setup;
• neighboring property;
• people.

A signature is personal data.

Preserve original evidence privately and share it only through verified carrier, seller, marketplace, insurer, payment-provider, or authority processes when necessary.

Protect seller, marketplace, and payment deadlines

A Delivered event does not automatically pause:

• merchant support period;
• marketplace buyer-protection period;
• payment-provider dispute window;
• card-dispute period;
• return deadline;
• claim or reporting deadline.

Check the current rules of the responsible carrier, seller, marketplace, payment provider, or insurer.

This page does not publish one universal deadline.

When another guide is the right answer

Use another guide when:

• the parcel cannot be found after the Delivered event;
• a pickup point has the parcel;
• formal photo, signature, signer, or POD access is needed;
• the shipping address is the primary problem;
• the parcel arrived damaged, opened, empty, or incomplete;
• compensation or a claim is being considered;
• the final-mile carrier must be identified;
• a delivery message or proof link may be fraudulent.

This page owns the meaning and evidentiary limits of the Delivered event itself.

Keep delivery and later carrier events together in USTracking

You can save the shipment in USTracking to keep publicly available delivery, proof, pickup, correction, and later carrier events in one timeline.

USTracking can organize and explain public tracking records.

It cannot:

• locate the physical package;
• access hidden carrier GPS or private systems;
• identify or verify a signer;
• determine whether an agent was authorized;
• validate a delivery photograph or physical address;
• retrieve proof the carrier does not publish;
• contact a carrier, seller, driver, neighbor, reception desk, or pickup point;
• open an investigation;
• file a claim;
• correct a Delivered event;
• determine theft, misdelivery, or legal delivery;
• guarantee recovery.

Related 11Tracking guides

• What Does “Available for Pickup” Mean? — distinguish pickup readiness and release requirements from completed pickup-point delivery.

• Package Tracking Help Center — choose the correct status, problem, action, international, or safety guide.

• How Package Tracking Actually Works — understand recorded events, timestamps, normalization, proof, and uncertainty.

• What Does “Out for Delivery” Mean? — interpret the final-route stage before delivery.

• What Does “Delivery Attempted” Mean? — understand unsuccessful delivery, notice, redelivery, signature, and pickup branches.

• Delivered but Package Not Received — follow the missing-delivery recovery workflow.

• Find the Last-Mile Carrier and Local Tracking Number — identify the carrier that performed destination delivery.

• Is This Delivery Text, Email, Fee, or Tracking Link a Scam? — verify suspicious delivery, proof, payment, or identity messages.

• Sources, Verification, and Editorial Methodology — see how 11Tracking separates carrier records, evidence, inference, and uncertainty.

• Who Should I Contact About a Package? — identify the party that controls the next useful action.

• How to Get Proof of Delivery, a Delivery Photo, or a Signature — retrieve official delivery photo, signature, signer, or Proof of Delivery records and interpret their limits.

• Wrong Address or Address Information Required — diagnose address mismatches that can block or misdirect delivery.

• Why Is My Package Moving Away, Backwards, or Through the Wrong City? — classify incompatible-region Delivered events as destination-risk without treating earlier hub cities as delivery proof.

• Package Damaged or Contents Missing — separate damage or shortage evidence from delivery-status interpretation.

• Official Carrier Support Directory — open verified official carrier support channels.

• What Does “Return to Sender” Mean? — understand a return branch after an unsuccessful delivery outcome.

• How to File a Package Claim — use when formal claim readiness is the next job.

Only eligible published pages should render as live links.

Official sources

USPS

• Where Is My Package? Tracking Status Help
• USPS Tracking — The Basics
• What Is Proof of Delivery?
• USPS Delivery Instructions — The Basics

UPS

• Understanding Tracking Status — Canada
• Understanding Tracking Status — United Kingdom
• Proof of Delivery
• Tracking Support

FedEx

• Picture Proof of Delivery
• Delivery Notification but Package Cannot Be Found
• Dispute a Delivery or Report It Missing
• Proof of Delivery FAQ

DHL

• DHL Express: How to Get a Proof of Delivery
• DHL Shipment Tracking — Unified
• MyDHL API Reference Data Guide 3.2.2
• DHL Express On Demand Delivery
• DHL eCommerce Tracking and Shipment Status FAQ

Canada Post

• Tracking Statuses
• Photo Confirmation FAQ
• Signature and Identity Services
• How to Find Who Signed
• Missing Package Showing as Delivered

Scope and limitations

• This page explains the meaning and evidentiary limits of a carrier-recorded Delivered event.
• It does not diagnose one live shipment or replace the official final-mile carrier record.
• Delivered does not automatically prove personal receipt by the named recipient.
• Delivered does not automatically prove delivery to the intended physical address.
• Delivered does not prove the parcel remained at the recorded location after the event.
• Front door, mailbox, parcel locker, safe drop, agent, reception, neighbor, signed delivery, and pickup-point delivery are different outcomes.
• A photograph can support placement but does not automatically prove address, identity, continued custody, or theft.
• A signature can support a captured handoff but does not automatically prove that the intended recipient signed or that the signer was authorized.
• Photo, signature, signer name, GPS, and Proof of Delivery are not universal attributes.
• DHL Express and DHL eCommerce are separate systems.
• The final-mile carrier’s exact raw event is stronger than a merchant or multi-carrier parent status.
• A later detailed official correction can change the interpretation of an earlier Delivered event.
• A disputed Delivered event must not be labeled premature, false, fraudulent, stolen, or misdelivered without sufficient evidence.
• No universal post-Delivered waiting period applies across carriers, services, countries, and delivery modes.
• This page does not determine legal delivery, possession, title, risk, liability, claim eligibility, refund rights, or compensation.
• Carrier status wording, photo services, signature rules, Proof of Delivery tools, and support workflows can change before the next scheduled review.
• 11Tracking is independent and is not a carrier, postal operator, merchant, marketplace, pickup point, claims administrator, insurer, or legal adviser.

Last reviewed: July 22, 2026 Next scheduled review: September 20, 2026 Correction contact: contact form Evidence basis: Current official USPS, UPS, FedEx, DHL Express, DHL eCommerce, and Canada Post materials, supported by the private page-specific research packet